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Refund & Return Policy

If you wish to return your items for a refund for any reason you can do so, but please read our refund policy carefully and keep in mind that all of our products were custom made just for you upon your order.

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must not be broken or damaged and wrapped in bubble wrapped packaging with the corners protected and well cushioned. You are responsible for payment for return shipping and you must also get a tracking number for your return shipment and email it to us so that we can track the package.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). Your refund amount will be for the amount of your order, minus the original cost of shipping we paid to send you the item. (usually between $30-$70 per package) You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

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